Contact Us

Got a question, need help with an order, or just want to say hello? We'd love to hear from you. Here's how you can reach the Baghaust team.

Get in Touch

Whether you're curious about a product, need an update on your order, or have feedback to share, our team is here to help.

Contact Information

Business Name: Baghaust

Email: support@baghaust.shop

Phone: +1 (929) 612-8276

Address: 252 Bergen Street #6, Brooklyn, New York 11217, United States

Business Hours: Mon–Fri, 10 AM – 6 PM EST

Chat Bot Support: 24/7

Order Cut Off: 6:00 PM EST (GMT-5:00)

What We Can Help With

  • Order status and shipping updates
  • Product questions and sizing details
  • Returns and exchanges
  • General feedback and suggestions

Response Time

We do our best to respond to every message within 24 business hours. During busy periods or holidays, replies may take a little longer, but rest assured every email gets read, and we'll get back to you as soon as we can.

Before You Reach Out

To help us assist you faster, please include the following in your email (if applicable):

  • Your order number
  • The email address used to place the order
  • A brief description of your question or concern

Follow Us on Social Media

Stay connected with Baghaust for new arrivals, offers, and behind-the-scenes updates.

Facebook: Baghaust

Instagram: @baghaust_009

We're Here for You

At Baghaust, great customer service matters to us just as much as great handbags. Don't hesitate to reach out, we're always happy to help.

Contact us